What types of apparel do you offer?
Barrel Bro's specializes in a stylish range of unisex apparel, including cozy hooded sweatshirts and classic cotton tees. Our products are designed to provide comfort while maintaining a contemporary aesthetic.
What materials are used in your products?
Our apparel is crafted from ethically sourced materials, ensuring that you not only enjoy a comfortable fit but also feel good about your purchasing decisions. We prioritize sustainability in our manufacturing processes.
How should I care for my apparel?
To maintain the quality and longevity of your garments, we recommend following the care instructions provided on the label. Generally, machine washing in cold water and air drying will help preserve the fabric and design.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging with tags attached. You can initiate a return by contacting us via email.
How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you of the approval status of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.
Can I exchange an item?
We do not offer direct exchanges. The fastest way to obtain a different item is to return the original item and, once the return is accepted, make a separate purchase for the new item.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information.
What should I do if my item arrives damaged?
If you receive a damaged or defective item, please inspect your order immediately and contact us. We will evaluate the issue and work to resolve it promptly.
Are there any items that cannot be returned?
Yes, certain items such as perishable goods, custom products, and personal care items cannot be returned. Additionally, we do not accept returns on sale items or gift cards. Please contact us if you have questions about a specific item.
